Shipping policy
Thank you for shopping at Mainpaws! Below you will find all information regarding our shipping process.
Free Shipping We offer free shipping on all orders within the United States. No minimum order value required.
Processing Time All orders are processed within 1-3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays. If we experience a high volume of orders, processing may be delayed slightly. We will notify you by email if there is a significant delay.
Shipping Time Once your order has been shipped, estimated delivery time is 5 to 7 business days within the United States. Please note that delivery times are estimates only and are not guaranteed.
Shipping Carriers We work with a variety of carriers and suppliers to deliver your order. Carrier selection depends on your location and product availability.
Order Tracking Once your order has shipped, you will receive a confirmation email with tracking information where available.
Shipping Delays Mainpaws is not responsible for shipping delays caused by carriers, weather conditions, customs processing, or any other circumstances beyond our control.
Domestic Shipping Only At this time, Mainpaws only ships within the United States. International shipping may become available in the future as we expand.
Lost or Damaged Packages If your package is lost or arrives damaged, please contact us immediately at mainpaws@outlook.com and we will work to resolve the issue as quickly as possible.